Northern California

Janice Carroll

Branch Manager | Mortgage Advisor NMLS-292558
Janice Carroll

About Me

As a mortgage professional, my goal is clear: I am dedicated to solving my clients’ problems!

Those problems include helping my clients achieve their mortgage-related goals, getting their retirement, savings or debt issues in order and under control, and helping Real Estate Agents generate new referrals and grow their business. You could say that I’m the go-to resource for solving problems, and I’m constantly providing my clients with helpful advice, direction and value added services because that’s what they expect from me, and it’s what I expect from myself!

Just as importantly, I never diagnose and prescribe solutions for my clients, and leave them confused, anxious or unsure of what’s going on. Instead, I educate, empower and enable my clients every step of the way. I want them to be involved in the problem solving process and feel that they’re part of the team and of course, have FUN at the same time!

On a more personal note, I was raised in the gorgeous Bay Area. I am happily married to my husband Eddie and we have two wonderful children Gavin & Jenna. As a family we enjoy eating out, traveling and experiencing new things! I continue to bring my personality to my work and into my clients’ lives whether those clients are individuals, families, or Real Estate professionals.

My clients consider me a trusted friend and a valued part of their extended family, and quite honestly, that’s the greatest compliment they can ever pay me. It’s also the expectation that I set for myself with every client, every time!

Janice Carroll's Reviews

4.9 Star Zillow Rating

Why Finance of America Mortgage?

We’re not about pushing loan papers. We’re about moving your dream forward. And we do that through knowledgeable local advisors, a personal approach, and a variety of smart loan options.

Learn More About Why Finance of America Mortgage?


Consumer Loans Funded Since 2015


Local Advisor Branches

Frequently Asked Questions

How many properties should I look at?

The total number of properties you may look at will depend on several factors, such as your budget and the housing availability in your area. In general, real estate agents recommend that homebuyers look at several properties before making a decision, but there is not an exact number. Most people look at 10 homes, at a minimum, so they can compare them. However, you may find the dream house with more or fewer searches.

What is the best way to search for homes?

When it comes to the best home buying tips, there are different ways to search for properties. Statistics from the National Association of REALTORS® reveal that 51 percent of buyers searched and found their homes on the internet, while 30 percent used real estate agents. Other ways to search for homes include asking friends, relatives, neighbors and homebuilders for help. A small percentage of homebuyers used newspaper advertisements and yard or open house signs to search for homes.

Should I get pre-approval before making an offer?

Although a pre-approval is not one of the required steps to buying a house, it can certainly help you stand out in a competitive market with many buyers. A pre-approval can show sellers that you’re serious and capable of getting a mortgage, so they may be more likely to accept your offer.

Branch Location Map

My Office

Richmond, CA
3220 Blume Drive, Suite 248
Richmond, CA 94806