SMS Terms

Finance of America Mortgage LLC and Finance of America Home Improvement – Text Message Program Terms and Conditions


By enrolling in the Finance of America Mortgage LLC (“FAM”) and Finance of America Home Improvement (FOAHI) text message program you agree to the following Terms and Conditions.  When you enroll, you certify that A) you are the account holder for the phone number enrolled to receive text messages, and consent to enroll or have account holder’s consent to enroll, and B) you are age 18 or older. The FAM and FOAHI text message program is a subscription service. There is no charge from FAM or FOAHI for this service, but YOUR CELLUAR SERVICE PROVIDER’S MESSAGE AND DATA RATES MAY APPLY. The texts will be sent via automated technology. Participation in the FAM or FOAHI text message program is not required for purchase.


You will receive multiple, recurring messages about promotions, products and services from FAM or FOAHI, including messages related to the progress or status of your loan or financing application, information about the ongoing servicing of your loan, and promotions about FAM and FOAHI products and services.  You may receive messages from different phone numbers if you interact with different FAM loan officers.  Messages may contain marketing content.  You agree that these messages may include limited personal information about your loan or loan/financing application, and whoever has access to the mobile phone or carrier account will also be able to see this information. You acknowledge and understand that messages are sent without encryption, which presents some security risk.


You may opt out at any time by texting STOP to the message, calling 1-888-488-8471, contacting your FAM loan officer, FOAHI or contacting us at Finance of America Companies, Attn: Legal/Customer Service, 5830 Granite Parkway, Suite 400, Plano, TX 75024.  For help, text HELP to message or call your loan officer to adjust your preferences.  Participating carriers include all US-based mobile carriers.  FAM, FOAHI, and T-Mobile® are not liable for delayed or undelivered messages. Product is not compatible with all cell phone models. You can access our Privacy Policy here.